...budget, capital expenditure projects, preventative maintenance and energy conservation. Develops and implements strategies that will... ...feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.
• Celebrates successes by...
...results to choose the best solution and solve problems.
• Interacts with kitchen staff,... ...person.
• Demonstrates self confidence, energy and enthusiasm.
• Manages group or interpersonal... ...in a concise, organized manner.
• Uses problem solving methodology for decision making...
...environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant.
• Checks the... ...Sets a positive example for guest relations.
• Handles guest problems and complaints.
• Strives to improve service performance.
•...
...attired and groomed, each wearing a nametag.
• Assists with energy conservation efforts by monitoring compliance during property tours... ...and evaluating results to choose the best solution and solve problems.
• Informs and/or updating the executives, the peers and the...
...budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory... ...Providing Exceptional Customer Service
• Handles guest problems and complaints effectively.
• Empowers employees to provide excellent...
...skills throughout the property.
• Demonstrates self confidence, energy and enthusiasm.
• Motivates and encourages staff to solve... ...internally and externally.
• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the...
...Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Participates in employee progress discipline procedures.
• Observes service behaviors of employees and provides...
...Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Participates in employee progressive discipline procedures.
• Celebrates successes and publicly recognizes the...
...Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
•...
...Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Demonstrate new...
...Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.
• Verifies that property policies are administered fairly and consistently, disciplinary procedures and...
...customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds effectively to guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all...
...Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
• Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of...
...maintains properties’ technology plans.
• Coordinates and implements communications for all new applications/system installations and problem resolution.
• Provides project support for new roll-outs/implementations.
• Leads project work as needed.
• Provides end-user...
...relations.
• Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints.
• Observes service behaviors of employees and provides feedback to individuals and/or managers; continuously...
...telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned....
...example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all...
...in monitoring the progress of various departments.
• Actively participates in resort initiatives to reduce guest “problems” and drives improved problem resolution.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are...
...Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Strives to improve service performance.
• Utilizes interpersonal and communication skills to lead, influence,...
...and focuses on continuous improvement.
• Meets quality standards and customer expectations on a daily basis.
• Handles guest problems and complaints effectively.
• Interacts with guests to obtain feedback on product quality and service levels.
• Provides services...
...individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Responds to and handles guest problems and complaints.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
•...
...based on observation of service behaviors.
• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.
• Communicates critical information gained from pre- and post-convention meetings to areas of...
...Establishes and maintains open, collaborative relationships with employees.
• Utilizes an “open door” policy to address employee problems or concerns in a timely manner.
• Ensures effective employee communication channels are established and active in departments....
...CORE WORK ACTIVITIES
Analyzing and Reporting Revenue Management Data
• Analyzes information, identifies current and potential problems and proposes solutions.
• Analyzes period end and other available systems data to identify trends, future need periods and...
...Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Strives to improve service performance.
• Supervises service behaviors of employees and provides feedback to...
...supportive documentation and is accountable for determining appropriate action.
• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner
• Ensures employee issues are referred to the Department Manager for resolution or escalated to...
...employees' absence.
• Supervises banquet kitchen shift operations.
• Utilizes an "open door" policy to identify and address employee problems or concerns.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound...