Job Number 24083456
Job Category
Rooms & Guest Services Operations
Location
Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica
VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position...
Job Number 24083459
Job Category
Rooms & Guest Services Operations
Location
Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica
VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position...
...implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial... ...the contributions of team members.
• Resolves guest problems and complaints.
• Brings issues to the...
Job Number 24083178
Job Category
Rooms & Guest Services Operations
Location
Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica
VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position...
...topics, including product knowledge, company philosophy, customer service and leadership skills. Conducts needs assessments, designs and... ...and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the...
...supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations... ..., massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget....
...Management with completing accurate six period projections.
• Reviews sales and catering guest satisfaction results to identify areas of improvement.
Ensuring Exceptional Customer Service
• Displays leadership in guest hospitality, exemplifies customer service and...
...revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service... ...related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
CORE...
...Food and Beverage promotions, both to hotel guests and to local patrons. As part of the... ...reputation management by surfacing relevant guest comments (positive or negative) in social... ...the standard for rare and special luxury service the world over and pride ourselves on...
...business strategy and leads its execution.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Evaluates if discipline teams are meeting service needs and provides feedback to teams.
• Participates in walk-throughs...
...accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget... ...applicable.
• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
• Observes...
...wide strategies that deliver products and services to meet or exceed the needs and... ...of key stakeholders (owners, corporate, guests, etc.).
• Advises the GM and executive... ...experiences so exceptional that long after a guest stays with us, the experience stays with...
...consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget... ...creates decorative food displays.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer...
...products to maximize total revenues and profit associated with guest rooms. Position is accountable for pricing, positioning and inventory... ....
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in...
...type of work required.
• Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement... ...programs.
Providing Exceptional Customer Service
• Handles guest problems and complaints effectively.
• Empowers employees to...
...Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists... ...floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance...
...management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow... ...guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the...
...business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering... ...diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.
OR
• 2-year...
...dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget... ...proper breakdown procedures for banquets, restaurants, room service and employee cafeteria.
• Conducts china, glass and silver inventories...
Job Number 24083455
Job Category
Rooms & Guest Services Operations
Location
Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica
VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position...
...and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the... ....
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the...
...and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery... ...execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance...
...managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial... ...comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support...
...opportunities booking through the Sales Office. Implements the brand's service strategy and applicable brand initiatives in all aspects of the... ...diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
• 2-...
...managing individual and group media visits.
• Coordinates community service activities in concert with the public image and needs of the... ...Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product...
...and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the... ...• Focuses on maintaining profit margins without compromising guest or employee satisfaction.
Leading Food and Beverage/Culinary...
...staff on a daily basis. Areas of responsibility include beverage service in the Restaurants/Bars and Room Service. Position assists with... ...manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget...
...protection of property assets, employees, guests and property, accident and fire... ...Procedures. Strives to continually improve guest and employee satisfaction while maximizing... ...problems or concerns.
• Strives to improve service performance.
• Utilizes interpersonal and...
...protection of property assets, employees, guests and property. Maintains logs,... ...procedures. Position focuses on ensuring guest and employee satisfaction while achieving... ...appropriate management.
• Strives to improve service performance.
Assisting in Leading Security...
..., including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops... ...about all training programs.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates...