Resultados de la búsqueda: 8 vacantes
...contact for customer (external customer communication regarding technical service aspects)
~ Analyze and derive actions from quality... ...Register complaints according to the internal process.
~ Queue management.
~ Resource management.
~ Review workload and support...
...ideal candidate will be responsible for managing the billing process for our affiliate partners... ....
Provide support to global projects through job shadowing, transaction testing... ...Lead in work-plans to meet targets and manage workload balance.
Lead the organization...
...internal trainings
Perform other functions related to the position
Qualifications
English level B2+
Graduated from a Technical High School in accounting or executive in service center, or university student in business administration, industrial engineering...
...debugging and/or testing front end/back end applications that support business units with the guidance of a senior developer to present projects to the client.
General Job Responsibilities
Support development of digital workforce applications/Automations - BOTs for...
...through general inquires, training of new hires if required, new processes, reporting, etc.
Generate work-plans to meet targets and manage workload balance.
Lead the organization by using the Continuous Improvement Philosophy (CIP).
Supervise team, conduct one on...
...Categorization of vendor inquiries (Triage of tickets)
Support and follow up for a daily application and discrepancy management (issue log).
Research about solutions, suggest and communicate process improvement ideas with assistance from an Expert/ Senior...
...Coordinate Emergency Response Support
Roadside Assistance
Stolen Vehicle Tracking
Remote Door Unlock/Lock
Account Management
Concierge Services
Essential Functions:
Respond to incoming calls from customers and provide accurate answers and guidelines...
...tow cars and pick up service, etc.
Exhibit high level of professionalism in interactions with colleagues, Team Leads, Operations Managers, etc.
Perform other functions related to the position.
Qualifications
~ English and Portuguese advanced/B2+ or C1
~...
