...spoken communication skills in the language of support
Direct customer service experience required, preferably in contact centers.
Chat Experience is a plus
Skills
Strong multitasking skills able to navigate resources and support customers simultaneously....
...employee movement/changes, terminations, compensation, performance, etc.).
o Deliver Service by use of all available channels (Chat, Ticketing System, Phone calls)
o Provide customer service on HR-related activities, such as inquiry resolution, request management...
...showing empathy, and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities...
...and customer messaging requests gather and verify required information regarding bank accounts, by the moment is going to be primary chat, phone will be added in the future and candidates must know. Is going to be primary costumer service but fraud is going to be added...
...background in forecasting, WFM system experience (preferably Teliopti), and proficiency in managing multi-skill environments (Inbound, Chat, Email). The ideal candidate will play a crucial role in optimizing workforce efficiency, managing schedules, and implementing...
...Calabrio) is preferred. The ideal candidate will have experience in forecasting for multi-skill environments, including inbound calls, chat, and email support.
Key Responsibilities will include:
# Forecasting
# Develop and maintain accurate forecasting models using...
...ServiceNow para registrar, rastrear y cerrar tickets.
Experiencia en la resolución de problemas de TI por teléfono/correo electrónico/chat.
Asistencia en sala de juntas.
Configuración de imágenes y entrega de computadoras portátiles.
Seguimiento de...
...our team in Heredia, Costa Rica. In this position, you will provide IT 1st level support for German speaking customers by telephone/chat/Service Management tool in a professional manner, ensuring users receive timely service and Service Levels are met.
You will resolve...
....
What you'll bring to the team...
Conduct tax interviews with clients face to face and through virtual tools – video, phone, chat, email
Inspire confidence in our clients by preparing complete and accurate tax returns
Generate business growth, increase client...
...Responsibilities:
● Deliver live video training sessions;
● Give corrections and explanations to written submissions;
● Provide live chat support for English language topics. Requirements
Energetic, pleasant, and engaging
Excellent communication skills in English...
...activities.
2. Marketing and Communication:
Develops and executes marketing and communication strategies.
Manages the website live chat and collaborates with a social media contract company.
Communicates effectively with members and target audiences.
3. Member...
...responsable de atender las consultas y problemas de los clientes a través de diversos canales, como teléfono, correo electrónico o chat en línea. Deberás identificar sus necesidades, brindar soluciones efectivas y garantizar su satisfacción en todo momento. Además, tendrás...
...staff to provide the best response/solution possible to the customers.
Constantly offer support and manage incoming calls, emails, chats, and/or interactive voice response systems.
Assist customers in understanding how our digital system works and gain the most...
...quejas de los clientes de manera profesional y a través de múltiples canales de comunicación, como teléfono, correo electrónico, y chat en línea.
# Colaborar estrechamente con otros departamentos, como ventas y logística para garantizar una experiencia integral para...
...closely with superiors and teammates to deliver high level of service to our customers.
+ Daily communication with KN Colleagues via chat, email or phone in order to clarify exceptions/ mismatches/issues.
The schedule we offer:
Monday to Friday 6:00am to 3:00pm (...
...are constantly striving for a “ONE APP” workplace. One place to manage your people, projects, your finances all built on Fun, easy chat (like whatsapp). Simple, one place, your entire business. Sounds simple, but It's never been done before.
ONE | DOES THIS SOUND...
.... We will add seventh grade for our 2024/25 school year.
We are looking for fully qualified Waldorf Teachers with experience. Please submit your resume to ****@*****.***
We look forward to chatting with you. The beautiful children, and warm weather awaits!...