Resultados de la búsqueda: 9 vacantes
...employee movement/changes, terminations, compensation, performance, etc.).
o Deliver Service by use of all available channels (Chat, Ticketing System, Phone calls)
o Provide customer service on HR-related activities, such as inquiry resolution, request management...
...showing empathy, and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities...
...and customer messaging requests gather and verify required information regarding bank accounts, by the moment is going to be primary chat, phone will be added in the future and candidates must know. Is going to be primary costumer service but fraud is going to be added...
...background in forecasting, WFM system experience (preferably Teliopti), and proficiency in managing multi-skill environments (Inbound, Chat, Email). The ideal candidate will play a crucial role in optimizing workforce efficiency, managing schedules, and implementing...
...Calabrio) is preferred. The ideal candidate will have experience in forecasting for multi-skill environments, including inbound calls, chat, and email support.
Key Responsibilities will include:
# Forecasting
# Develop and maintain accurate forecasting models using...
...ServiceNow para registrar, rastrear y cerrar tickets.
Experiencia en la resolución de problemas de TI por teléfono/correo electrónico/chat.
Asistencia en sala de juntas.
Configuración de imágenes y entrega de computadoras portátiles.
Seguimiento de...
....
What you'll bring to the team...
Conduct tax interviews with clients face to face and through virtual tools – video, phone, chat, email
Inspire confidence in our clients by preparing complete and accurate tax returns
Generate business growth, increase client...
...responsable de atender las consultas y problemas de los clientes a través de diversos canales, como teléfono, correo electrónico o chat en línea. Deberás identificar sus necesidades, brindar soluciones efectivas y garantizar su satisfacción en todo momento. Además, tendrás...
...staff to provide the best response/solution possible to the customers.
Constantly offer support and manage incoming calls, emails, chats, and/or interactive voice response systems.
Assist customers in understanding how our digital system works and gain the most...
