Sobre nosotros
GBM es la empresa líder en servicios de TI en Centroamérica y Caribe, experta en tecnologías de información. Provee todos los componentes para soluciones tecnológicas empresarial con infraestructura, software, consultoría y servicios especializados. GBM...
...relacionadas a calidad, análisis básicos estadísticos, de gestión de riesgos, conocimientos básicos, entendimiento y comprensión de ITSM, ITIL, bases de datos, hardware, software, servicios en la nube, redes, seguridad de la información y administración de proyectos de...
Instacredit
San Pedro, San José, San José
11 días atrás
...preferred but not required:
Experience providing SaaS / PaaS support
A fundamental understanding of IT service management and the ITIL business process
Fluid experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)...
...frameworks, such as International Standards Organization (ISO) 27001 series, NIST series, Information Technology Infrastructure Library (ITIL), Control Objectives for Information and Related Technologies (COBIT).
Overall understanding of privacy-related regulations, such...
...incident management.
Must-have Qualifications
BS/BA degree with 4 years related experience, or 6 years industry experience.
Advanced ITIL certification or industry certifications which can contribute to the experience requirement.
Demonstrated analytic capabilities...
...Skills .
Delegation skills.
Teamwork / c ross- c ollaboration skills.
PMP .
Six Sigma Black Belt .
CBPP .
ITIL V3 .
ISO 9001 Lead Audito r .
Sound like a good fit?
Great! Click the "Apply" link to let us know you are...
...control systems.
~ Strong problem-solving skills and the ability to make informed decisions under pressure.
~ Familiarity with ITIL practices is a plus.
~ Knowledge of security and compliance standards related to software releases.
~ Detail-oriented with a focus...
...experience in IT domain, and at least 3 years of experience working in IT service management.
- Knowledge of IT service management including ITIL and COBIT, and practical experience in process design such as incident/change/problem management.
- Strong communication and...
...platform
ServiceNow Certified Systems Administration (CSA) certification
ServiceNow Certified Application Developer certification
ITIL V3 Foundation or above
Experience in HTML, CSS, Javascript, AJAX
Experience of one popular web framework - React, AngularJS...
...strategic goals
Query Salesforce and analyze data to identify trends and report metrics
Apply the concepts of project management, ITIL, and continuous process improvement
Establish “The Definition of Done” for project tasks and manage expectations for stakeholders,...
...enterprise software company.
Strong leadership skills.
Proven knowledge of incident management and problem management frameworks (eg. ITIL) as there will be cross functionality responsibilities.
Demonstrable understanding of distributed systems concepts.
Ability to...
...un lapso aceptable. • Control de sus deberes, cumpliendo con estos a tiempo." Otros requisitos deseables Deseable conocimientos en ITIL (preferible certificación foundations).
Ofrecemos:
Salario competitivo y beneficios de ley.
Seguro medico y seguro de vida...
...services, SOAP, Java, SQL, and LINUX
Experience working with application logs, prefer experience using Splunk
Good understanding of ITIL framework or experience working in an ITIL-based environment
Additional Information
ServiceNow is an Equal Employment...
...processes.
Education Requirements
High School Diploma or equivalent.
Undergraduate degree or some college coursework preferred.
ITIL is a plus.
About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data...
...Preferible Certificación), Migración de Servidores Windows, conocimiento General en Vmware, Conocimiento General en SQL, Conocimiento en ITIL (Preferible Certificación), Análisis de casos, eventos y alertas, Experiencia en Monitoreo de Infraestructura de TI, Experiencia en...
...~4+ years of cybersecurity experience
~ Project Management Professional (PMP) or Information Technology Infrastructure Library (ITIL) certified preferred
~ Focused on delivering high quality output (models and presentations), which are well thought out, organized...
...Consolas de Antivirus.
Conocimiento de Redes Microsoft y terminales de usuario final.
Conocimiento de Azure, AWS intermedia/avanzado.
ITIL versión 3.
Conocimiento con COBIT.
Conocimiento en Active Directory.
Conocimiento en Exchange Server, Outlook.
Manejo de bases...
...o Diplomado o primer año universitario de carrera en Electrónica, Sistemas, o carrera a fin.
Conocimientos técnicos: Deseable ITIL
Idioma: Ingles técnico
Habilidades: Proactividad, comunicación asertiva, habilidades para seguimiento y apego a las normas o...
...Servicio
Gestión de Tiquetes, quejas y conflictos.
Requisitos:
Experiencia: 2 años de experiencia en administración de personal.
Formación: Bachiller universitario en administración, ingeniería sistemas, industrial. ITIL.
Idioma: Inglés Básico....
...Excellence (SSCoE). You will partner with our internal teams to identify areas for improvement and implement best-in-class practices in ITIL framework to improve the efficiency and effectiveness of our service offering. This is a passionate team who has fun, enjoys a good...
...AD and supporting large scale, enterprise solutions.
~ Solid understanding of the Information Technology Infrastructure Library (ITIL) principles
~ Experience with Windows Server 2012, 2016 or later.
~ Hands on experience working with Microsoft Azure, AWS or other...
...accounting firms within advisory or assurance practice and/or internal audit of established companies.
Knowledgeable about COBIT, ITIL, ISO 27001 or any other globally recognized IT framework. Formal training/certification on one or more of these is a plus.
Hands-...
...of cross-functional technology and/or business solutions.
Three (3) years experience working with an IT Infrastructure Library (ITIL) framework.
Three (3) years experience working with an IT Service Management (ITSM) framework.
Four (4) years experience...
...and/or Solutions Engineering and/or Infrastructure Design or Architecture experience.
Foundational knowledge of TOGAF, Zachman, ITIL, PMI/PMP, SDLC.
Technical certifications are a plus to show continuous professional development.
About NTT DATA Services
NTT...
...investigations simultaneously, with little direction.
~ IT business process, Project Management, or service delivery certifications (ITIL, PMP, etc.) preferred.
Additional Information
This is a permanent home-based role in Costa Rica. No relocation...
...Handle all the customer service processes in a ticketing system:
By triaging and categorizing incidents and requests based on the ITIL framework
Follow proper escalation guidelines based on the urgency of the issue
Clearly communicate to users the tickets...
...atender ambientes de misión crítica. Certificado deseable. Certificado deseable “Oracle Certified Associate (OCA)”. Conocimiento en ITIL. Idioma inglés Básico-intermedio, Conocimiento amplio de plataformas UNIX/WINDOWs. Se busca un perfil middle en “Base de datos Oracle...
...stakeholders at all levels.
Knowledge in IT infrastructure (WAN, LAN, Servers, etc.)
Experience with Jira
Knowledge of DevOps and ITIL
Knowledge of Agile methodologies is a plus.
Desirables:
PMI certified.
Scrum Master certified
TOGAF certified....
...Experience \ Knowledge of networking technologies
Experience \ Knowledge of end point security tools
Experience \ Knowledge of ITIL
Requisition ID: 581282
As a leader in medical science for more than 40 years, we are committed to solving the...
...Qualifications
Must have Skills:
Experience managing audit processes, record management and MCA.
Knowledge and experience in ITIL v4.
Knowledge and experience in COBIT 5 or COBIT 2019.
Depth knowledge in administrative and organizational processes....