...Number 24083456
Job Category
Rooms & Guest Services Operations
Location
Nekajui a Ritz-... ...standards and meeting the expectations of the customers on a daily basis.
• Develops specific... ...and Policies
• Implements the customer recognition/service program, communicating...
...renovation/conversion.Fluent in Spanish and English.
Job Number 24040336
Job Category... ...sales strategy for pricing of the transient customer, wholesale, and group segments.... ...the standard for rare and special luxury service the world over and pride ourselves on delivering...
...position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the...
...comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all... ...or for special guests or functions.
Ensuring Exceptional Customer Service
• Provides and supports service behaviors that are above...
...staff on a daily basis. Areas of responsibility include beverage service in the Restaurants/Bars and Room Service. Position assists with... ...beverage staff regarding each event.
Ensuring Exceptional Customer Service
• Provides excellent customer service.
• Interacts...
...type of work required.
• Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement... ...preventative maintenance programs.
Providing Exceptional Customer Service
• Handles guest problems and complaints effectively....
...Enforces proper breakdown procedures for banquets, restaurants, room service and employee cafeteria.
• Conducts china, glass and silver... ...to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service
• Attends meetings and communicates with executive,...
Job Number 24083178
Job Category
Rooms & Guest Services Operations
Location
Nekajui a Ritz-Carlton Reserve, End of the 253 National Route... ...or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment. Implements training...
...opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the...
...that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication... ...Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in...
...of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both...
...supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations... ...budgeted goals.
Ensuring and Delivering Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts...
...sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives... ...areas of improvement.
Ensuring Exceptional Customer Service
• Displays leadership in guest hospitality, exemplifies customer...
...met.
• Assists in determining how food should be presented and creates decorative food displays.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Manages day-to-day operations, ensuring...
...desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both...
...Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service
• Responds to and handles guest problems and complaints effectively.
• Incorporates guest satisfaction as a component of...
...of improvement.
• Evaluates if discipline teams are meeting service needs and provides feedback to teams.
• Participates in walk-... ...results.
Managing and Monitoring Activities that Affect the Customer and Guest Experience
• Provides excellent customer service by...
...applicable.
• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
•... ...recognizes the contributions of team members.
Ensuring Exceptional Customer Service
• Sets a positive example for guest relations.
•...
...Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists... ...service in compliance with local laws.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer...
...position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards... ...to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for...
...beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the... ...food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues...
...business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering... ...initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer...
Job Number 24083459
Job Category
Rooms & Guest Services Operations
Location
Nekajui a Ritz-Carlton Reserve, End of the 253 National Route... ...Monitors daily guest feedback results and identifies trends in customer experiences as evidenced within internal and external survey...
...personal care to others such as coworkers, customers, or patients.
• Serves as a role model... ...or concerns.
• Strives to improve service performance.
• Utilizes interpersonal... ...leads by example.
Ensuring Exceptional Customer Service
• Displays leadership in guest...
...appropriate management.
• Strives to improve service performance.
Assisting in Leading... ...care to others such as coworkers, customers, or patients.
• Serves as a role model... ...appropriate behaviors.
Ensuring Exceptional Customer Service
• Emphasizes guest...
...OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business... ...improvement and a passion for providing service.
• Provides excellent customer service to all employees.
• Responds quickly and proactively...
...and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery... ...budgeted goals.
Ensuring and Delivering Exceptional Customer Service
• Displays leadership in guest hospitality, exemplifying...
...Number 24083454
Job Category
Rooms & Guest Services Operations
Location
Nekajui a Ritz-... ...standards and meeting the expectations of the customers on a daily basis.
• Develops specific... ...standards.
Ensuring Exceptional Customer Service
• Provides services that are...
...goals for all opportunities booking through the Sales Office. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience....
...Develops relationships within community to strengthen and expand customer base for sales opportunities and additional revenue.
•... ...managing individual and group media visits.
• Coordinates community service activities in concert with the public image and needs of the...