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~ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas...
...Analyze and derive actions from quality checks.
~ Supports coordination and processing technical trainings (knowledge transfer to agents)
~ Initiate intraday actions to improve KPIs of daily operations.
~ Monitor, track and improve productivity
~ Register...