•  ...and deflection programs that reduce escalations and raise partner self-sufficiency. Partner with Support Leadership to analyze ticket telemetry and recurring technical friction points across the journey to better understand our partners, our customers, and adoption... 
    Sugerido
    Trabajar en la oficina
    Desde casa
    Trabajo híbrido
    Horario flexible

    SentinelOne

    Costa Rica
    23 horas atrás
  •  ...Job Title: Core Support Technician Key Skills: Technical Support, IT Security, Troubleshooting, Email Protocols, Firewalls, Ticket Management, Customer Support Experience: +1 year of experience. Location: Heredia, Costa Rica Work Mode: Hybrid – 3 days... 
    Sugerido
    Trabajo híbrido

    Encora

    Costa Rica
    28 días atrás
  •  ...customer experience, or digital transformation initiatives preferred. Certifications PMP, PRINCE2, Agile Project Management, Scrum Master, or equivalent project management certification preferred. Certification is highly desirable but not required for candidates... 
    Sugerido

    Zeta Global

    Costa Rica
    Hace un mes
  •  ...that's the fun of it You'd rather coordinate or manage than spend your days close to merchants You want a product you can fully master in a week — Alia is broad and always evolving The Details Fully remote with ET hours. We are only able to hire in the... 
    Sugerido
    Remoto
    Fin de semana

    Dotdigital

    Costa Rica
    29 días atrás
  •  ...service experience. ~ Previous experience in a bilingual customer service or call center environment. ~ Experience with CRM, ticketing, or customer support software. ~ Experience handling high-volume customer inquiries. ~ Experience working with Spanish-speaking... 
    Sugerido
    Tiempo completo
    Horario flexible
    Trabajo por turnos

    The Archetype Strategy

    Costa Rica
    24 días atrás
  •  ...accurately and in alignment with company guidelines and customer specifications. This role requires a versatile individual capable of mastering multiple skill sets and maintaining clear, effective communication. This position offers opportunities for professional growth... 
    Sugerido

    Merck Group

    Costa Rica
    5 días atrás
  • $1 500 - $2 000 pormes

     ...the engineering team - and part of your time handling customer tickets, reproducing issues, and converting recurring problems into permanent...  ...from support interactions and advocate for fixes that reduce ticket volume. Requirements Support or customer-facing... 
    Sugerido
    Tiempo completo
    Empleo permanente
    Contrato
    Remoto
    Trabajo híbrido

    ElectroNeek

    Costa Rica
    1 día atrás
  •  ...customers seeing measurable outcomes within weeks. Engineer integrations across the customer's security stack — SIEM, EDR/XDR, IdP, ticketing, and threat intel — via REST APIs. Design, tune, and evaluate AI agent behavior — prompt engineering, defining guardrails, and... 
    Sugerido
    Remoto
    Trabajo por turnos

    Torq

    Costa Rica
    26 días atrás
  •  ...The Master Planner creates the production plans for multiple lines, sub-assemblies, and development projects to meet customer demands. Ensures that the lines keep moving, working closely with production to determine the correct cadence of jobs, amount of people needed... 
    Sugerido
    Tiempo completo
    Inicio inmediato

    Nextern

    Cartago
    Hace un mes
  •  ...PLEASE NOTE: We will not accept candidates who may be breaking contract.  The successful candidate MUST possess the following: ~A Master's degree in educational administration or a related field ~Minimum of five years expereince in school leadership or supervisory... 
    Sugerido
    Tiempo completo
    Contrato
    Trabajar en la oficina
    Inicio inmediato

    Webber's Ed

    Costa Rica
    Hace un mes
  • $7 - $9 por hora

     ...implementation support tailored to each client’s operational needs. The company works in a highly consultative B2B environment with high ticket services and a strong focus on relationship building, strategic communication, and long term client success . Their team values... 
    Sugerido
    Por hora
    Tiempo parcial
    Tiempo completo
    Remoto
    Inicio inmediato
    Turno de mañana
    Trabajo por turnos
    Lunes a viernes

    Inside Out Hiring

    Costa Rica
    Hace 2 meses
  •  ...Job Title: Operations & Master Data Specialist Contractor Fee: $3,500 - $3,700/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 40 hours/week) Company Overview: Tidal is a Direct Placement... 
    Sugerido
    Trabajo remoto
    Contratista
    Freelance
    Tiempo completo
    Offshore
    Trabajo por turnos
    Lunes a viernes

    Tidal

    San José
    17 días atrás
  •  ...environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with...  ...). Will be a great plus: ~ Experience using CRMs or ticketing systems and similar support platforms; Benefits:... 
    Sugerido
    Contratista
    Contrato
    Desde casa
    Remoto
    Lunes a viernes

    SupportYourApp

    San José
    7 días atrás
  • 1 200 000 - 1 400 000 por mes

     ...Responsible for issue tracking through the Logging of support tickets and problems Debug interface issues.   Bachelor’s degree...  ...Engineer, or a related field with 4+ years of experience OR a master’s degree in the same areas with academic experience only.... 
    Sugerido
    Tiempo completo

    Infotree Global Solutions

    Belén
    Hace 2 meses
  •  ...external developers, product owners, solution architects and scrum masters to deliver on the roadmap. You will be expected to be hands-on...  ...async programming Troubleshoot reported production tickets and provide timely analysis and resolution Stay abreast of development... 
    Sugerido
    Remoto

    Boston Consulting Group

    Heredia
    1 día atrás
  •  ...modeling work so it can be independently reviewed, validated, or extended by others. Requirements Education: ~ Bachelor's or Master's degree in Data Science, Statistics, Mathematics, Finance, Economics, or a related field. Years of Experience: ~3 to 7... 
    Contratista
    Temporal
    Tiempo completo
    Remoto
    Lunes a viernes

    World Business Lenders, LLC

    San José
    1 día atrás
  • $1 400 por mes

     ...in where you're headed next — not just what you can do today. Boutique means personal. Small, high-touch team. You're never a ticket number. Ready to become someone's indispensable right hand?Apply today and let's see if it's a match. Moonlight is an equal... 
    Freelance
    Tiempo completo
    Remoto
    Inicio inmediato

    Moonlight Staffing

    San José
    Hace un mes
  •  ...escalated or complex customer cases. Previous exposure to KYC or customer verification processes. Experience using CRM, ticketing or customer support platforms. Experience working in fast-paced international environments. Key Competencies... 
    Trabajo remoto
    Tiempo completo
    Trabajo por turnos
    Fin de semana

    People Working Corp

    San José
    8 días atrás
  •  ...warmth ProblemSolving Mindset You excel at analyzing issues on the spot and delivering effective solutions in real time. Multitasking Master You seamlessly guide live conversations while navigating system databases with ease. CustomerCentric Focus Youre passionate about... 
    Tiempo completo

    CONCENTRIX COSTA RICA, SOCIEDAD ANONIMA

    San José
    3 horas atrás
  •  ...Adheres to CGMP and FDA requirements; reviews and approves all raw material document change orders; maintains accurate purchasing master data, AVL, info record, etc; interfaces with Manufacturing, Planning and Quality to ensure timely throughput and proper prioritization... 
    Tiempo completo
    Trabajar en la oficina

    Nextern

    Cartago
    Hace un mes
  •  ..., or similar client-facing roles. ~ Strong written and communication skills. ~ Experience in managing JIRA boards and managing tickets through completion. ~ Proficient in data analysis and manipulation with Excel or equivalent. ~ Experience with various Agile ceremonies... 
    Trabajar en la oficina
    Trabajo híbrido

    VML

    San José
    23 horas atrás
  •  ...training procedures, plans, and supporting documentation, as required. Troubleshoot course and access issues, manage ServiceNow tickets and system requests. Review, approve, and execute training-related QMS change control tasks. Collaborate with peers to implement... 
    Tiempo completo
    Trabajar en la oficina

    Stryker

    San Antonio, Heredia
    2 días atrás
  •  ...governance, quality, and compliance requirements to maintain data integrity and support audit activities Create and maintain Jira tickets, documenting testing outcomes, remediation decisions, and supporting evidence Manage and follow up on client cases within... 

    Moody's

    Heredia
    2 días atrás
  •  ...with real ownership. The team is small and the codebase is young. You will be trusted to make architectural calls, not just close tickets. What you will work on Bare metal firmware for a signal processing algorithm running on a resource constrained MCU target... 
    Tiempo completo
    Contrato
    Remoto

    Flylance

    San José
    12 días atrás
  •  ...Ensure project quality aligns with business requirements and design specifications. Analyze project requirements, user stories, tickets, and technical documentation to identify testing needs. Identify gaps, ambiguities, and risks within project requirements and communicate... 
    Trabajar en la oficina
    Offshore
    Inicio inmediato
    Horario flexible
    3 días a la semana

    Critical Mass

    San José
    13 días atrás
  • $1 200 - $3 500 pormes

     ...país). REQUIREMENTS Experiencia comprobable en cierre de ventas B2C de productos intangibles y/o ventas consultivas y/o high ticket por más de 2 años (Excluyente). Capacidad para gestionar acuerdos de principio a fin y cerrar tratos exitosamente, preferiblemente... 
    Aprendiz
    Tiempo completo
    Remoto
    Fin de semana
    1 día a la semana
    2 días a la semana
    Lunes a miércoles

    TripleTen

    San José
    6 días atrás
  •  ...Cybersecurity, Computer Science, Information Technology, Engineering, or a related field, or equivalent hands-on experience ~ Desirable: Master's degree in Cybersecurity, Computer Science, Engineering, or Business ~ English: Fluent, written and verbal ~8 to 12 years... 
    Práctica

    Orbia

    Heredia
    9 días atrás
  •  ...Process enrollments, rosters, and learner communications accurately Maintain LMS records and learner data integrity Support ticket/inbox management and respond to standard queries Run standard reports and complete administrative close-out tasks Follow established... 

    Boston Consulting Group

    Heredia
    1 día atrás
  •  ...to help businesses leverage global talent. About This Role: We are hiring a Sales Operations Lead for a fast-growing, high-ticket eCommerce company specializing in custom outdoor kitchens. You will manage the day-to-day sales pipeline from post-consultation through... 
    Trabajo remoto
    Contratista
    Práctica
    Freelance
    Tiempo completo
    Offshore
    Trabajo por turnos
    Lunes a viernes

    Tidal

    San José
    16 días atrás
  •  ...technical field as a Process and/or Product Development R&D Engineer in the medical industry is a plus.  ~ PMP Certification and/or a master’s degree in project management is a plus.  ~ Fluent English 85-90% B2+ or C1  ~ Able to provide guidance and mentoring to... 
    Práctica
    Tiempo completo

    Nextern

    Cartago
    4 horas atrás