•  ...solutions while documenting technical designs, standards, and best practices. Required Skills & Qualifications ~ Bachelor’s or master’s degree in Computer Science, Engineering, or a related field, or equivalent experience. ~3–5 years of relevant software... 
    Sugerido
    Trabajo híbrido
    2 días a la semana
    3 días a la semana

    Encora

    Costa Rica
    1 día atrás
  •  ...business works and tie your work to their results, not just their tickets. Ownership: You take full accountability for results and...  ...are changing what post-sales looks like. We don’t work from a ticket queue or manage relationships from a distance. We embed with our... 
    Sugerido
    Trabajar en la oficina
    Trabajo por turnos

    Zuora

    Costa Rica
    15 horas atrás
  •  ...to both technical and non-technical stakeholders. Manage incidents, service requests, and technical tasks through established ticketing systems. Collaborate with other engineers and technical teams to resolve complex infrastructure issues and improve operational... 
    Sugerido
    Tiempo completo
    Remoto
    Visa de trabajo
    Turno de tarde

    Smash CR

    Costa Rica
    Hace un mes
  •  ...degree in Business Administration, Project Management, International Development, Public Health, Social Sciences, or a related field. Master’s degree preferred but not required. ● Minimum 3 years of relevant professional experience, ideally including team leadership,... 
    Sugerido
    Tiempo completo
    Trabajar en la oficina
    Trabajo híbrido

    Recluta Talenthunter

    Costa Rica
    1 día atrás
  •  ...foundation.   The Opportunity Zuora’s Technical Account Managers are changing what post-sales looks like. We don’t work from a ticket queue or manage relationships from a distance. We embed with our customers, build solutions alongside them, and own the outcome end... 
    Sugerido
    Trabajo por turnos

    Zuora

    Costa Rica
    15 horas atrás
  •  ...service experience. ~ Previous experience in a bilingual customer service or call center environment. ~ Experience with CRM, ticketing, or customer support software. ~ Experience handling high-volume customer inquiries. ~ Experience working with Spanish-speaking... 
    Sugerido
    Tiempo completo
    Horario flexible
    Trabajo por turnos

    The Archetype Strategy

    Costa Rica
    Hace 2 meses
  •  ...performance and proactively identify potential service issues. Manage technical incidents and escalations through established ticketing and support processes. Collaborate with networking, infrastructure, security, and application teams to resolve complex UCaaS issues... 
    Sugerido
    Tiempo completo

    Smash CR

    Costa Rica
    29 días atrás
  •  ...Maintain comprehensive technical documentation for escalations, deployments, migrations, and client environments. Use CRM, ticketing, and BI systems to track operational and customer service metrics. Mentor and share technical knowledge with Front Line Services... 
    Sugerido
    Tiempo completo
    Trabajo híbrido

    Smash CR

    Costa Rica
    3 días atrás
  •  ...Will You Bring? Ideal candidates will have: At least 12 years of related experience with a Bachelor's degree; or 8 years with a Master's degree; or a PhD with 5 years of experience; or equivalent practical experience. Expert-level knowledge across multiple... 
    Sugerido
    Trabajar en la oficina
    Desde casa
    Trabajo híbrido
    Horario flexible

    SentinelOne

    Costa Rica
    Hace un mes
  •  ...customers seeing measurable outcomes within weeks. Engineer integrations across the customer's security stack — SIEM, EDR/XDR, IdP, ticketing, and threat intel — via REST APIs. Design, tune, and evaluate AI agent behavior — prompt engineering, defining guardrails, and... 
    Sugerido
    Remoto
    Trabajo por turnos

    Torq

    Costa Rica
    Hace un mes
  •  ...Job Title: Operations & Master Data Specialist Contractor Fee: $3,500 - $3,700/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 40 hours/week) Company Overview: Tidal is a Direct Placement... 
    Sugerido
    Trabajo remoto
    Contratista
    Freelance
    Tiempo completo
    Offshore
    Trabajo por turnos
    Lunes a viernes

    Tidal

    San José
    Hace 2 meses
  • 1 200 000 - 1 400 000 por mes

     ...Responsible for issue tracking through the Logging of support tickets and problems Debug interface issues.   Bachelor’s degree...  ...Engineer, or a related field with 4+ years of experience OR a master’s degree in the same areas with academic experience only.... 
    Sugerido
    Tiempo completo

    Infotree Global Solutions

    Belén
    Hace 2 meses
  • $3 000 por mes

     ...experience, to embark on the exciting and challenging journey of mastering tech professions.  Our bootcamps focus on training students in...  ...Work closely with sales leadership to close complex, higher ticket deals and consistently meet or exceed quota Work closely with... 
    Sugerido
    Trabajar en la oficina
    Remoto
    Lunes a jueves

    TripleTen

    San José
    1 día atrás
  •  ...external developers, product owners, solution architects and scrum masters to deliver on the roadmap. You will be expected to be hands-on...  ...async programming Troubleshoot reported production tickets and provide timely analysis and resolution Stay abreast of development... 
    Sugerido
    Remoto

    Boston Consulting Group

    Heredia
    1 día atrás
  •  ..., or similar client-facing roles. ~ Strong written and communication skills. ~ Experience in managing JIRA boards and managing tickets through completion. ~ Proficient in data analysis and manipulation with Excel or equivalent. ~ Experience with various Agile ceremonies... 
    Sugerido
    Trabajar en la oficina
    Trabajo híbrido

    VML

    San José
    15 horas atrás
  •  ...ventas. 3. Monitorear KPI comerciales como cobertura, cumplimiento de presupuestos, crecimiento de clientes, efectividad de visita, ticket promedio, gestión de cobro, bonificaciones y descuentos. 4. Ejecutar planes de acción correctivos y de mejora continua derivados... 
    Trabajar en la oficina

    Grupo Farmanova Intermed

    Alajuelita
    3 días atrás
  •  ...difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes. But here’s the best part: our team. We’re a group... 
    Trabajar en la oficina
    3 días a la semana

    ROLLER

    Heredia
    3 días atrás
  •  ...spoken and written English and document translation capability; equivalent experience may be considered. Desirable: Professional Master’s degree in English–Spanish Translation or C1 English Level Desirable: Six Sigma Green Belt, Power BI or equivalent. Up to 1... 
    Tiempo completo

    AbbVie

    Heredia
    4 días atrás
  •  ...policies, procedures, workflows, and guidelines to ensure consistency and operational efficiency. Oversee billing-related service tickets, reviewing resolutions and responses to ensure accuracy and timely completion. Monitor billing reports, performance metrics,... 

    Recluta Talenthunter

    Heredia
    1 día atrás
  •  ...years of experience managing personnel in a manufacturing environment. At least one year of experience in Quality, preferred. Master’s degree studies in a field related to Manufacturing, preferred. Knowledge of quality-management systems and regulated... 
    De duración determinada
    Tiempo completo
    Inicio inmediato
    Trabajo por turnos
    Lunes a viernes

    AbbVie

    Heredia
    1 día atrás
  •  ...and help train the IT support team to resolve more issues at first contact.   ~ Manage incidents, requests, and problems. Track ticket trends and help us meet our SLAs.   ~ Identify recurring issues, perform root cause analysis, and recommend permanent fixes.... 
    Contratista
    Tiempo completo
    Empleo permanente
    Contrato
    Remoto
    Trabajo híbrido

    Sterlington, PLLC

    San José
    3 días atrás
  •  ...qualification, and validation plans through IQ/OQ/PQ Requirements ~ Materials, Mechanical, or Electromechanical Engineering degree; Master's degree preferred ~ Project management certification: CAPM, PMP, or PRINCE2 ~6–10 years of experience in molding projects (NPI,... 

    AbbVie

    Heredia
    4 días atrás
  •  ...multiple therapeutic domains. Responsibilities Manage RIM events and records, ensuring alignment with product registrations and master data standards Interpret health authority communications and coordinate system updates with cross-functional stakeholders... 
    Práctica

    Pfizer

    Escazú
    6 días atrás
  •  ...across departments and technologies, while maintaining an appropriate level of professionalism and aligned goals. Utilize corporate ticketing system to document and track incidents, requests, user interactions, and detailed hardware/software asset management. Support... 

    Recluta Talenthunter

    Heredia
    1 día atrás
  •  ...project contracts; Less complex frame agreements (multi-BU & -WA); Takes the Contracts Lead role on more complex projects and master (frame) agreements as experience develops; Provides advice during the approval process to assist business owners in making... 
    Tiempo completo
    Contrato
    Trabajar en la oficina
    Sin agencia

    Emerson

    Escazú
    8 días atrás
  •  ...and goods receipts. Monitor and resolve invoice discrepancies, blocked invoices, and payment issues. Maintain accurate vendor master data and support supplier account reconciliations. Respond to vendor inquiries regarding invoices, payment status, and account... 
    Trabajar en la oficina

    Recluta Talenthunter

    Heredia
    1 día atrás
  •  ...refinement, and sprint review, clarifying priorities and acceptance criteria and accepting or rejecting completed work alongside the Scrum Master Act as the primary point of contact for developers and QA engineers on questions about requirements, edge cases, and acceptance... 
    Tiempo completo
    Trabajar en la oficina
    Remoto

    GreenSlate

    San José
    4 días atrás
  •  ...to lead a specialized team of Technical Reps and Technical Specialists within T2 Specialty. In this role, you won't just coordinate ticket queues—you will combine hands-on technical work with people leadership, carrying real technical authority in cross-functional... 
    Tiempo completo

    activecampaign

    Heredia
    14 días atrás
  •  ...and product requirements Requirements Bachelor's degree in engineering or related technical field with 7+ years experience Master's degree with 5+ years relevant experience, or PhD with 3+ years experience Advanced English proficiency, written and verbal... 

    Medtronic

    Coyol, Alajuela, Alajuela
    23 días atrás
  •  ...knowledge of vulnerability frameworks including NIST, CVSS scoring, CWE, MITRE, OWASP, and CIS Benchmarks Maintain a consistent ticket closure rate above average, ensuring tasks are closed within four days on average and updated with relevant information at least twice... 

    Moody's

    Heredia
    17 horas atrás