- ...operational initiatives * Strong understanding of travel management operations, including front-, mid-, and back-office workflows, ticketing, fulfillment, and service delivery * Strong analytical, troubleshooting, and problem-solving skills, with the ability to identify...SugeridoTiempo completoTrabajar en la oficinaRemoto
- ...customer experience, or digital transformation initiatives preferred. Certifications PMP, PRINCE2, Agile Project Management, Scrum Master, or equivalent project management certification preferred. Certification is highly desirable but not required for candidates...Sugerido
- ...and deflection programs that reduce escalations and raise partner self-sufficiency. Partner with Support Leadership to analyze ticket telemetry and recurring technical friction points across the journey to better understand our partners, our customers, and adoption...SugeridoTrabajar en la oficinaDesde casaTrabajo híbridoHorario flexible
- ...degree in Business Administration, Project Management, International Development, Public Health, Social Sciences, or a related field. Master’s degree preferred but not required. ● Minimum 3 years of relevant professional experience, ideally including team leadership,...SugeridoTiempo completoTrabajar en la oficinaTrabajo híbrido
- ...to both technical and non-technical stakeholders. Manage incidents, service requests, and technical tasks through established ticketing systems. Collaborate with other engineers and technical teams to resolve complex infrastructure issues and improve operational...SugeridoTiempo completoRemotoVisa de trabajoTurno de tarde
- ...performance and proactively identify potential service issues. Manage technical incidents and escalations through established ticketing and support processes. Collaborate with networking, infrastructure, security, and application teams to resolve complex UCaaS issues...SugeridoTiempo completo
$900 - $1 300 pormes
...phone and chat interaction. Ensure customer records provide a clear history for future interactions. Work within CRM and/or ticketing systems to document customer activity. Manage phone conversations, live chat, and account documentation efficiently throughout...SugeridoContratistaTiempo completoRemotoTrabajo por turnosLunes a viernes- ...Maintain comprehensive technical documentation for escalations, deployments, migrations, and client environments. Use CRM, ticketing, and BI systems to track operational and customer service metrics. Mentor and share technical knowledge with Front Line Services...SugeridoTiempo completoTrabajo híbrido
- ...service experience. ~ Previous experience in a bilingual customer service or call center environment. ~ Experience with CRM, ticketing, or customer support software. ~ Experience handling high-volume customer inquiries. ~ Experience working with Spanish-speaking...SugeridoTiempo completoHorario flexibleTrabajo por turnos
- ...Will You Bring? Ideal candidates will have: At least 12 years of related experience with a Bachelor's degree; or 8 years with a Master's degree; or a PhD with 5 years of experience; or equivalent practical experience. Expert-level knowledge across multiple...SugeridoTrabajar en la oficinaDesde casaTrabajo híbridoHorario flexible
- ...that's the fun of it You'd rather coordinate or manage than spend your days close to merchants You want a product you can fully master in a week — Alia is broad and always evolving The Details Fully remote with ET hours. We are only able to hire in the...SugeridoRemotoFin de semana
- ...customers seeing measurable outcomes within weeks. Engineer integrations across the customer's security stack — SIEM, EDR/XDR, IdP, ticketing, and threat intel — via REST APIs. Design, tune, and evaluate AI agent behavior — prompt engineering, defining guardrails, and...SugeridoRemotoTrabajo por turnos
$84 000 por año
Red hot inbound leads. A winning team. The Wall Street Quants is the fastest-growing bootcamp in our space, founded by real Wall Street quants and run by experienced entrepreneurs who have built and scaled businesses before. We prepare engineers, physicists and...SugeridoContratoInicio inmediatoLunes a viernes- ...The Master Planner creates the production plans for multiple lines, sub-assemblies, and development projects to meet customer demands. Ensures that the lines keep moving, working closely with production to determine the correct cadence of jobs, amount of people needed...SugeridoTiempo completoInicio inmediato
- ...Job Title: Operations & Master Data Specialist Contractor Fee: $3,500 - $3,700/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 40 hours/week) Company Overview: Tidal is a Direct Placement...SugeridoTrabajo remotoContratistaFreelanceTiempo completoOffshoreTrabajo por turnosLunes a viernes
1 200 000 - 1 400 000 por mes
...Responsible for issue tracking through the Logging of support tickets and problems Debug interface issues. Bachelor’s degree... ...Engineer, or a related field with 4+ years of experience OR a master’s degree in the same areas with academic experience only....Tiempo completo- ...external developers, product owners, solution architects and scrum masters to deliver on the roadmap. You will be expected to be hands-on... ...async programming Troubleshoot reported production tickets and provide timely analysis and resolution Stay abreast of development...Remoto
- ...Ensure project quality aligns with business requirements and design specifications. Analyze project requirements, user stories, tickets, and technical documentation to identify testing needs. Identify gaps, ambiguities, and risks within project requirements and communicate...Trabajar en la oficinaOffshoreInicio inmediatoHorario flexible3 días a la semana
- ...scenarios. Document recommended system changes and operational decisions. Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools. Provide insights on CRM optimization, system design, and sustainable governance. Preferred Qualifications...Trabajo remotoContratista
- ...knowledge of vulnerability frameworks including NIST, CVSS scoring, CWE, MITRE, OWASP, and CIS Benchmarks Maintain a consistent ticket closure rate above average, ensuring tasks are closed within four days on average and updated with relevant information at least twice...
- ...efficiently and deliver great guest experiences. ROLLER helps its customers through a full suite of venue management features, including ticketing, point-of-sale, CRM, self-service kiosks, memberships, digital waivers, and more. We are a fast-growing global company with...Trabajo híbridoFin de semana
- ...operational efficiency, and employee engagement results ~ Strong understanding of Technical Support operations, including case handling, ticketing workflows, SLAs and OLAs, escalation processes, customer engagement models, and support metrics ~ Experience supporting software...Inicio inmediatoTrabajo híbrido
- ...assigned features and bug fixes across the full stack, from design through deployment, and communicate progress through the team's ticketing and documentation tools About the Team Our Digital Workplace Services Engineering team is responsible for building and...PrácticaTrabajo por turnos
- ...passion for delivering excellent customer service. Responsibilities: Serve as the first point of contact for end-users via ticketing system to all employees worldwide and contractors of Datacor Troubleshoot and resolve basic hardware, software, and network-related...Contratista
- ...modeling work so it can be independently reviewed, validated, or extended by others. Requirements Education: ~ Bachelor's or Master's degree in Data Science, Statistics, Mathematics, Finance, Economics, or a related field. Years of Experience: ~3 to 7...ContratistaTemporalTiempo completoRemotoLunes a viernes
- ...Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools . Manage revenue tools including quoting, billing, ticketing, and project management systems. Build and optimize sales and customer success workflows. Maintain accurate data and...Trabajo remotoContratista
- ...customer dispute, with a strong focus on providing excellent customer service. ~ Assist in maintaining relevant and accurate customer master records, while ensuring all internal controls and SOX policies are followed. ~ Participate in AR /OP related projects, including...Tiempo completoTrabajar en la oficinaRemoto
- ...escalated or complex customer cases. Previous exposure to KYC or customer verification processes. Experience using CRM, ticketing or customer support platforms. Experience working in fast-paced international environments. Key Competencies...Trabajo remotoTiempo completoTrabajo por turnosFin de semana
$70 000 por hora
...based AI platforms (AWS SageMaker, Google Cloud AI Platform) · Excellent problem-solving and communication skills Qualifications · Master's degree in Computer Science, Artificial Intelligence, or related field · Certified AI Engineer or related certification (optional...Tiempo completoRemotoHorario flexible- ...Education and Experience Bachelor’s degree in Hospitality, Wellness Management, Business Administration, or related field. Master’s degree or specialized certifications in wellness or integrative health preferred. Minimum 6–8 years of progressive leadership...Trabajo de temporadaTiempo completoContrato
Empleos de Ticket master en Costa Rica
88 vacantes