...Automations - BOTs to ensure they perform as per business requirements.
Support and maintain existing applications.
Document program code and provide user documentation.
Participate on daily status scrum meetings with operations team, furthermore, join on daily...
...- Provide day to day support of stakeholders inquiries while adhering to defined SLAs.
- Invent new ways to define and measure program effectiveness and organizational productivity.
- Streamline and standardize billing processes to align with global best practices...
...:
The position is responsible for answering incoming calls and providing excellent customer service to vehicle owners following program guidelines and call center standards such as but not limited to:
Coordinate Emergency Response Support
Roadside Assistance...
...Specialist position is responsible for answering incoming calls and providing excellent customer service to the client, following program guidelines and call center standards.
General Job Responsibilities
Provide excellent customer service over the phone to vehicle...