...Responds to and handles guest problems and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
•... ...• Identifies talents of direct reports and their teams, and assists with their growth and development plans.
Marriott International...
...operations. Exhibits culinary talents by personally performing tasks while leading the staff... ...• Improves service by communicating and assisting individuals to understand guest needs,... ...telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating...
...analyzes transient booking patterns.
• Assists with account diagnostics process and validates... ...weekly and monthly STAR information to assist in analyzing past strategies; identifies... ..., in written form, e-mail, or in person.
Marriott International is an equal...
...complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain... ...place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight...
...Skills and Knowledge
• Customer and Personal Service - Knowledge of principles and processes... ...• Improves service by communicating and assisting individuals to understand guest needs,... ..., in written form, e-mail, or in person.
• Analyzes information and evaluating...
...Liderar el proceso de CATMAN(Category Management).
Capacitar al personal requerido en las categorías o marcas a cargo.
Requisitos del... ...en puestos similares.
Habilidades Deseadas
Debe ser una persona enfocada, analítica, interpretativa, asertiva y con conocimiento...