About the role

Location: San Jose- Costa Rica

The Key Account Manager (KAM) will lead the implementation of a sustainable Patient Access strategy in Costa Rica & Panama. This person will be responsible for collecting and analyzing data to generate insights for Patient Access submissions that jointly create value for customers, patients and Novartis.

Key Responsibilities:
• Lead projects to submit patient access dossiers to regulatory authorities applying high standards of operational excellence.
• Provides analytical rationale for Business Cases.
• Maintain and update all relevant P&R tools and systems.
• Create insightful reports that translate the outputs of analysis of relevant data on pricing and reimbursement strategy of Novartis and competitor products into impactful business recommendations.
• Build and leverage strong networks and relationships with key customers, key opinion leaders and individual and institutional key decision makers, to optimize the positioning and messaging of Novartis products and facilitate the co-creation of value propositions with customers.
• Leads the local input to both global and local Pricing.
• Adapt Global Healthcare Economics models to accurately reflect locale environments.

Role Requirements

• University degree
• Proven experience in similar roles within the pharmaceutical industry leading high specialty business
• Solid understanding of public market
• English proficiency advanced
• Cross-functional collaboration
• Strategic mindset, strong innovation and negotiation skills
• Availability to travel up to 30% to Panama

Why Novartis?
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here:

You’ll receive: Competitive salary, annual bonus, flexible working arrangements, subsidized dining facilities, employee recognition scheme, professional development, learning experiences, diversity & inclusion.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

KAM Costa Rica & Panama