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...understand SAP vendor master data objects.
Review the data of suppliers in Supplier Lifecycle Management, Ariba or Fiori portals.
Monitor Vendor Master change/create open requests.
Monitor that requests follow the correct process flow.
Support queries via chat,...
...day to day BPO delivery of operations, designing, embedding and monitoring Key Performance Indicators (KPIs) [Lead & Lag] and Service... ...Root Cause Analysis & implementation of agreed action plans.
Monitor BPO capabilities, identifying training requirements, attrition...