...to subordinates, including setting performance standards and monitoring performance.
• Utilizes interpersonal and communication skills... ...or skills.
• Ensures employees are treated fairly and equitably.
• Trains kitchen associates on the fundamentals of good cooking...
...statements, budget worksheets and payroll progress reports.
• Monitors and manages the payroll function.
• Manages department's... ...Resources Activities
• Ensures employees are treated fairly and equitably.
• Ensures disciplinary procedures and documentation are...
...Budgets
• Develops and manages Food and Beverage budget.
• Monitors the department’s actual and projected sales to ensure revenue... ...Resources as necessary.
• Ensures employees are treated fairly and equitably.
• Coaches team by providing specific feedback to improve...
...guidelines so employees understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws.... ...instructs others.
• Ensures employees are treated fairly and equitably. Strives to improve employee retention.
• Ensures employees...
...properly represented.
• Ensures employees are treated fairly and equitably.
• Ensures Guarantee of Fair Treatment policy is... ...team members.
• Strives to improve employee retention.
• Monitors work environment for signs of union organization.
• Solicits...
...members.
• Establishes and maintains open, collaborative relationships with employees.
• Ensures employees are treated fairly and equitably.
• Strives to improve service performance.
• Provides feedback to employees based on observation of service behaviors.
•...
...with all hotel and residence policies and procedures.
Leading Operations Teams
• Verifies employees are treated fairly and equitably.
• Celebrates successes and publicly recognizes the contributions of team members.
• Fosters employee commitment to providing...
...goals, budget goals, team goals, etc
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
Additional Responsibilities
• Provides information...
...demonstrate appropriate behaviors.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Ensures and maintains...
...• Analyzes information, forecasts sales against expenses and creates annual budget plans.
• Compiles information, analyzes and monitors actual sales against projected sales.
• Develops means to improve profit, including estimating cost and benefit, exploring new business...
...Duty for driving Owner and Guest Relations at the resort, and for analyzing key metrics to help improve overall guest satisfaction. Monitors daily guest feedback results and identifies trends in customer experiences as evidenced within internal and external survey data,...
...investigation of all losses of property assets and refers to proper management for disposition.
• Deploys security staff to effectively monitor and protect property assets.
• Comply with all Corporate Loss Prevention safety and security management guidelines and procedures...
...complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiating with others.
• Implements action plans to monitor and control risk.
• Reports any procedure violations to the appropriate management.
• Strives to improve service performance....
...product selection and purchasing, product display.
• Manages supply inventories and purchasing control, including uniforms.
• Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.
• Maintains cleanliness of spa and related areas...
...tools, and uniforms necessary to do their jobs.
• Schedules events, programs, and activities, as well as the work of others.
• Monitors the inflow of ordered materials and the maintenance of current materials.
• Informs and/or updates the executives, the peers and...
...2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Monitoring Property Operations
• Monitors and ensures compliance with all Guidelines to Operations.
• Ensures all employees are in proper...
...knows how to sell against them.
• Closes the best opportunities for the property based on market conditions and property needs.
• Monitors same day selling procedures to maximize room revenue and control property occupancy.
• Gains understanding of the property’s...
...controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
• Monitors adherence to all liquor control policies and procedures.
• Attends pre- and post-convention meetings as needed to understand group...
...managers.
Evaluating Training Programs Effectiveness
• Monitors enrollment and attendance at training classes.
• Meets regularly... ...goals.
• Utilizes P-card if appropriate to control and monitor departmental expenditures.
Marriott International is an equal...
...sets example with personal booking goals).
• Recommends booking goals for sales team members.
Managing Sales Activities
• Monitors all day to day activities of direct reports.
• Approves space release for catering to maximize revenue (DOS, Group) in the...
...and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Monitors the check-in/check-out process, ensuring agreement to hotel standards; anticipates critical situations and assists to process the...
...generating proposal, writing contract, customer correspondence).
• Participates in and practices daily service basics of the brand.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to...
...all uniformed employees are properly attired and groomed, each wearing a nametag.
• Assists with energy conservation efforts by monitoring compliance during property tours.
Managing Projects and Policies
• Implements the customer recognition/service program,...
...Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
• Oversees/monitors candidate identification and selection process.
• Provides subject matter expertise to property managers regarding selection...