Job Number 24083195
Job Category
Human Resources
Location
Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica
VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Management...
Job Number 24083193
Job Category
Human Resources
Location
Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica
VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Management...
...power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc.
Conducting Human Resources Activities
• Ensures employees are treated fairly and equitably.
• Ensures disciplinary procedures and documentation...
...plans to increase its value through superior care. Serves as a Liaison to Association shared services Directors (e.g., Loss Prevention, Human Resources, Accounting, Housekeeping). Develops and implements property-wide strategies that deliver products and services to meet or...
...financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.
Managing and Conducting Human Resource Activities
• Ensures team members are cross-trained to support successful daily operations.
• Ensures property policies...
...Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing and Conducting Human Resource Activities
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance...
...leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.
Supporting Human Resources Activities
• Promotes participation in property safety-related programs.
• Monitors employee attendance and records absences...
...• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Managing and Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve...
...awareness of business objectives, awareness of expectations and recognition of exemplary performance.
Managing and Conducting Human Resources Activities
• Celebrates successes and publicly recognizes the contributions of team members.
• Establishes and maintains...
...in an effort to improve service performance.
• Reviews comment cards and guest satisfaction results with employees.
Managing Human Resource Activities
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully...
...ensures that property management has adequately addressed technology needs in short- and long-term planning.
Managing and Conducting Human Resource Activities
• Maintains direct responsibility for area system managers and to their teams.
• Provides work direction to...
...evaluates results to choose the best solution and solve problems.
• Brings issues to the attention of the department manager and Human Resources as necessary.
• Attends and participates in all pertinent meetings.
Marriott International is an equal opportunity...
...Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements....
...during all departmental meetings and focusing on continuous improvement.
• Strives to improve service performance.
Conducting Human Resources Activities
• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to...
...continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
Conducting Human Resources Activities
• Uses all available on the job training tools to train new room attendants and provide follow-up training as...
Job Number 24083452
Job Category
Human Resources
Location
Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica
VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Management...
...the company.
• Handles guest complaints and disputes following the instant pacification procedures.
Managing and Conducting Human Resource Activities
• Monitors reservations sales agents while on phone calls.
• Develops, implements and maintains a departmental...
...Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing and Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve...
...completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Supporting Human Resource Activities
• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve...
...Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Applied Business...
...complaints.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
Managing and Conducting Human Resource Activities
• Identifies the developmental needs of others and coaches others to improve their knowledge or skills.
•...
...relations.
• Empowers employees to provide excellent customer service.
• Strives to improve service performance.
Conducting Human Resources Activities
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
•...
...Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement.
Conducting Human Resources Activities
• Assists in minimizing cost of accident claims through aggressive claims management.
• Brings issues to...
...that are above and beyond for customer satisfaction and retention.
• Sets a positive example for guest relations.
Conducting Human Resources Activities
• Assists in the management of claims by ensuring proper procedures are followed and documented.
• Brings issues...
...improve service performance.
• Helps employees receive on-going training to understand guest expectations.
Managing and Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve...
...problems and complaints.
• Participates in the employee performance appraisal process, providing feedback as needed.
Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve...
...events such as meetings, conferences, and conventions.
• Reviews and responds to results of Event Satisfaction Survey.
Conducting Human Resources Activities
• Works with Human Resources to ensure compliance with all applicable laws and regulations.
• Reviews...
...beyond for customer satisfaction and retention.
• Responds effectively to guest problems and complaints.
Managing and Conducting Human Resource Activities
• Conducts training when appropriate.
• Ensures employees are cross-trained to support successful daily...