We are seeking a creative and communication-focused Marketing & Client Engagement Specialist to support digital outreach, client relationships, and engagement activities centered around destinations, experiences, and client services. This role is well suited for someone who enjoys connecting with people, creating engaging content, building relationships, and helping clients explore options based on their interests and needs.

Key Responsibilities

Create and share digital content designed to inform and engage prospective and existing clients
Highlight destinations, accommodations, experiences, and service options through digital marketing and outreach
Support social media marketing and online engagement activities
Research destinations, experiences, seasonal opportunities, and other topics relevant to client interests
Build and maintain relationships with prospective and existing clients
Respond professionally to inquiries generated through social media, referrals, and other outreach activities
Communicate with clients to better understand their interests, preferences, and service needs
Research and provide relevant information and options based on individual client interests
Follow up with prospective clients and maintain ongoing communication
Assist with promoting destinations, experiences, services, and special opportunities
Support referral and relationship-based marketing activities
Maintain consistent and professional communication across digital platforms
Track engagement and outreach activity to identify topics and opportunities generating client interest
Maintain organized records of client communication and outreach activities

Qualifications

Strong written and verbal communication skills
Creative and comfortable developing ideas for digital content
Good interpersonal and relationship-building abilities
Comfortable using social media and online communication platforms
Interest in researching destinations, experiences, and client options
Strong organizational and time-management skills
Ability to work independently and manage multiple priorities
Comfortable learning new digital tools, systems, and platforms
Reliable follow-through and attention to detail
Previous experience in marketing, social media, communications, customer service, sales, hospitality, or client relations is helpful but not required

Training & Support

Remote work environment
Structured initial training
Ongoing role-specific training
Access to online tools and resources