Resultados de la búsqueda: 12 vacantes
...spoken communication skills in the language of support
Direct customer service experience required, preferably in contact centers.
Chat Experience is a plus
Skills
Strong multitasking skills able to navigate resources and support customers simultaneously....
...Mayor de 18 años.
Experiencia en ventas presenciales y por teléfono.
Facilidad de palabra.
Conocimientos básicos en servicios de paginas web, Chat-Bot e inteligencia artificial.
Facilidad para realizar trabajo de campo (Puerta a puerta).
Pago semanal.
Astraibot
San José
15 horas atrás
...showing empathy, and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities...
...Provides Tier 1 support (and as assigned Tier 2 support)
Addresses technical issue inquiries received via phone, ticket portal, chat, and email.
Provides after-hours on call support, as scheduled and/or needed
Escalate trouble tickets when required
Manage...
Receive and respond to inbound email, Chat and Calls gather and verify required information regarding bank accounts, by the moment is going to be primary chat, phone will be added in the future and candidates must know. Is going to be primary costumer service but fraud...
...background in forecasting, WFM system experience (preferably Teliopti), and proficiency in managing multi-skill environments (Inbound, Chat, Email). The ideal candidate will play a crucial role in optimizing workforce efficiency, managing schedules, and implementing...
...Calabrio) is preferred. The ideal candidate will have experience in forecasting for multi-skill environments, including inbound calls, chat, and email support.
Key Responsibilities will include:
# Forecasting
# Develop and maintain accurate forecasting models using...
...ServiceNow para registrar, rastrear y cerrar tickets.
Experiencia en la resolución de problemas de TI por teléfono/correo electrónico/chat.
Asistencia en sala de juntas.
Configuración de imágenes y entrega de computadoras portátiles.
Seguimiento de...
...effectively both verbally and in written form with employees to explain and resolve queries and concerns. This could be via email, phone and chat / instant messaging.
Be part of a team that actively seeks customer feedback to improve levels of service.
Be proficient in...
...responsable de atender las consultas y problemas de los clientes a través de diversos canales, como teléfono, correo electrónico o chat en línea. Deberás identificar sus necesidades, brindar soluciones efectivas y garantizar su satisfacción en todo momento. Además, tendrás...
...staff to provide the best response/solution possible to the customers.
Constantly offer support and manage incoming calls, emails, chats, and/or interactive voice response systems.
Assist customers in understanding how our digital system works and gain the most...
...staff to provide the best responsesolution possible to the customers.
Constantly offer support and manage incoming calls, emails, chats, andor interactive voice response systems.
Assist PECB customers in understanding how our digital system works and gain the most value...
