Resultados de la búsqueda: 5 vacantes
...showing empathy, and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities...
...background in forecasting, WFM system experience (preferably Teliopti), and proficiency in managing multi-skill environments (Inbound, Chat, Email). The ideal candidate will play a crucial role in optimizing workforce efficiency, managing schedules, and implementing...
...Calabrio) is preferred. The ideal candidate will have experience in forecasting for multi-skill environments, including inbound calls, chat, and email support.
Key Responsibilities will include:
# Forecasting
# Develop and maintain accurate forecasting models using...
...responsable de atender las consultas y problemas de los clientes a través de diversos canales, como teléfono, correo electrónico o chat en línea. Deberás identificar sus necesidades, brindar soluciones efectivas y garantizar su satisfacción en todo momento. Además, tendrás...
...staff to provide the best response/solution possible to the customers.
Constantly offer support and manage incoming calls, emails, chats, and/or interactive voice response systems.
Assist customers in understanding how our digital system works and gain the most...
