...for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables,...
...Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance... ...according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests...
...comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all... ...basis or for special guests or functions.
Ensuring Exceptional Customer Service
• Provides and supports service behaviors that are...
...OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business... ...business decision making.
• Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis...
...including the departments of Event Planning, Banquets/Catering, Event Service and Event Technology (Destination Management, if applicable).... ...and back to sales. Ensures the team meets the brand's target customer needs, ensures employee satisfaction, focuses on growing event...
...be able to explain accurately all aspects of the products and services, to the guests. They must have excellent communication skills and... ...Sales Consultant Must have enthusiasm and possess excellent customer service skills Must be able to give an effective presentation as...
...TECHNICAL DEPARTMENT
Technical Assistant, Electrical Engineer, Electronics-Telecommunication Engineer, Computer Engineer, Internet Service Expert, Mechanical Engineer, Workman / Foreman / Technician, Service / Maintenance Supervisor, IT Application Manager, Computer...
...Hospitality Professional Seeking to Support the General Manager, Elevate Customer Experiences, and Drive Revenue Growth Through Strategic... ...Structure and Responsibilities: 1. Head of Guest Services Department:
Oversees HR duties as required and staff scheduling...
...confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to...
...information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain...
...Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess...
...information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain...
...Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to...
...Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to...
...information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and...
...industry standards, and is compatible with browsers, devices, or operating systems.
Identify problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction.
Work with back-end develop to support...
...position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the...
...and work relationships in all hotel areas and with external customers and suppliers
Ensure staffing levels cover business demands... ...skills
Committed to delivering high levels of customer service
Ability to work under pressure
IT proficiency
Excellent...
...beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the... ...food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues...
...occupancy at best rates and use up-selling techniques to promote hotel services and facilities
Set departmental objectives, work schedules,... ...and resilient
Commitment to delivering a high level of customer service
Ability to work under pressure
Excellent grooming...
...stakeholders, including Commercial, IT, Procurement, Operations, Shared Service Centers (where applicable), Owners and Assett Managers as well... ...and negotiation skills (all levels of management and external customers)
Proficient in MS Excel, Word and Outlook with the ability to...
...control of Catering expenses through effective negotiation of services and accurate forecasting. Responsible for the successful execution... ...for the development of market segments and solicitation of new customer relationships while maintaining and enhancing existing...
...Operation:
~Recruit the staff needed on time.
~Ensure onboarding & training schedule for all venue staff.
~Ensure high level customer service is given by all venue staff.
~Planning work schedules for teams at a wage cost of no more than the target % of forecast sales...
...achieving booking goals and property revenues. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales...
..., we provide world-class software solutions and implementation services for Performance Management, Data Management, Data Privacy, and... ...industry.
Analyzes market trends, competitors’ activities, and customer requirements to enhance strategies and tactics.
Drive...
...with flight crews, passengers, and other customers, providing necessary information... ...charge of security screening and passenger service procedures at check-in and in the gate area... ...to work weekends and shifts
Excellent customer service, communication, and organizational...
...attitude, behaviours, skills, and values that follow:
Previous IT management experience, preferably in the hotel, leisure, and/or service sector
Experience of all Microsoft systems
Experience of hotel applications, such as Fidelio and Micros, preferred...
...hotel premises. Specifically, the Chief Security Officer / Security Manager will perform the following tasks at the highest level of service
Oversee all security related matters in the hotel
Advise Hotel Management on all security related issues
Lead Security...
...Microsoft Power Platform.
Effectively leverage Power Platform for digital transformation & business process optimization.
Create custom connectors for Microsoft Power Automate. Doing development using Power Platform, Develop and foster a deep understanding of RPA,...