...standardize billing processes to align with global best practices and maintain controls and compliance. * Coordinate with teams across Leadership, BusAdv, Finance, Accounting, Tax, Legal, HR, Financial Operation teams, and IT to ensure that the Standard Operations Procedures...
...may include escalations and contact with the local teams.
Ensure documentation is accurate and properly approved.
Lead and coordinate internal and external audit requirements.
Conduct disciplinary measures and performance appraisal interviews (GPD).
~ Monitors...
...excellent customer service to vehicle owners following program guidelines and call center standards such as but not limited to:
Coordinate Emergency Response Support
Roadside Assistance
Stolen Vehicle Tracking
Remote Door Unlock/Lock
Account Management...