Resultados de la búsqueda: 5 vacantes
...teams.
Perform quality reviews on payment proposals.
Lead, coordinate, and process map internal and external audit requirements.... ...impact in the targets and also providing a possible solution to it.
Implement and improve best practices and processes defined by...
...may include escalations and contact with the local teams.
Ensure documentation is accurate and properly approved.
Lead and coordinate internal and external audit requirements.
Conduct disciplinary measures and performance appraisal interviews (GPD).
~ Monitors...
...external customer communication regarding technical service aspects)
~ Analyze and derive actions from quality checks.
~ Supports coordination and processing technical trainings (knowledge transfer to agents)
~ Initiate intraday actions to improve KPIs of daily...
...excellent customer service to vehicle owners following program guidelines and call center standards such as but not limited to:
Coordinate Emergency Response Support
Roadside Assistance
Stolen Vehicle Tracking
Remote Door Unlock/Lock
Account Management...
...support to clients in topics related to: Roadside Assistance such as flat tires, battery issues, out of fuel, cars overheating, coordinate tow cars and pick up service, etc.
Exhibit high level of professionalism in interactions with colleagues, Team Leads, Operations...
