...Guanacaste, Costa Rica
VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Management JOB SUMMARY
Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering,...
...cluster and technology objectives. This position is responsible for assisting hotel management with technology planning, decision-making,... ...of property operations and applies knowledge/judgment to assist management in achieving technology-related goals.
• Provides...
...management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
• Assists with the development and implementation of promotions, both internal and external.
Maximizing Revenue
• Provides positive...
...food handling and sanitation certifications.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Schedules employees to business demands and for tracks employee time and attendance....
...provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED;...
...basis or for special guests or functions.
• Checks the quality of raw and cooked food products to ensure that standards are met.
• Assists in determining how food should be presented and creates decorative food displays.
Ensuring Exceptional Customer Service
•...
...and cooked food products to ensure that standards are met.
• Assists in determining how food should be presented and creates decorative... ...operating statements and payroll progress reports as needed to assist in the financial management of department.
• Schedules...
...Service Standards and hotel’s Brand Standards.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Serves the customer by understanding their...
...supports service behaviors that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day...
...beverage service in the Restaurants/Bars and Room Service. Position assists with promoting the lounge, menu planning, maintains standards,... ...operating statements and payroll progress reports as needed to assist in the financial management of department.
• Participates in...
...the proper supplies, equipment and uniforms.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Manages supplies and equipment inventories within budget.
• Maintains cleanliness...
...Managing Property Operations and Engineering Budgets
• Supervises Engineering in the absence of the Director of Engineering.
• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems...
...Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
• Assures sanitation compliance.
• Assists Executive Chef in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality and profitability.
• Orders...
...and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
CANDIDATE PROFILE
Education and...
...abilities to close on business and negotiate contracts.
• Uses sales resources and administrative/support staff effectively.
• Assists in monitoring group reservation forecast data.
• Coordinates with sales and Convention Services to process rooming lists and reservation...
...• Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.
• Assists in the production of all property, F&B display, and temporary signage in hotel public areas.
• Promotes collection of competitors...
...• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Reviews findings from...
...period and continually analyzes transient booking patterns.
• Assists with account diagnostics process and validates conclusions.
•... ...deadlines.
• Analyzes weekly and monthly STAR information to assist in analyzing past strategies; identifies areas needing...
...operations of resort by managing owner and guest relations, and analyzes key metrics to help improve overall guest satisfaction.
• Assists the GM & Director of Operations in resolving and responding to guest issues received through correspondence or submitted through...
...security/loss prevention or related professional area.
CORE WORK ACTIVITIES
Managing Security/Loss Prevention Operations
• Assists in the development and implementation of emergency procedures.
• Conducts investigation of all losses of property assets and...
...Justice or related major; no experience required.
CORE WORK ACTIVITIES
Supporting Security/Loss Prevention Operations
• Assists in the development and implementation of emergency procedures.
• Assists in identifying ways to continually improve departmental...
...daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage... ...operating statements and payroll progress reports as needed to assist in the financial management of department.
• Participates in...
...Engages in proactive selling of all of facilities (i.e. Spa, Golf, Restaurants) to all of leisure guests as well as group planners.
• Assists with selling, implementation and follow-through of group sales promotions.
• Assists with recommendations to Sales Office and...
...media and community relations. Provides crisis communications assistance to properties. Ensures information to the public and community... ...all communications channels with creative and unique tools to assist in the public relations and communications of the property.
•...
...• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Responds to and handles...
...service behaviors of employees and ensures that all uniformed employees are properly attired and groomed, each wearing a nametag.
• Assists with energy conservation efforts by monitoring compliance during property tours.
Managing Projects and Policies
• Implements...
...related major; 1 year experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Assisting in Food and Beverage Operations
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork,...
...beverage, or related professional area.
CORE WORK ACTIVITIES
Ensuring Culinary Standards and Responsibilities are Met
• Assists in determining how food should be presented and creates decorative food displays.
• Attends daily Banquet Event meetings to...
...resources, management operations, or related professional area.
CORE WORK ACTIVITIES
Managing Recruitment and Hiring Process
• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
• Establishes and...