Collections Representative
Manpower Costa Rica
Propósito del puesto Asegurar la cobranza oportuna de los pagos de los clientes, mantener actualizada la información de las cuentas, dar seguimiento a facturas pendientes y escalar situaciones que requieran análisis de crédito. También apoya la gestión de facturas en portales de clientes para facilitar el cumplimiento de los objetivos corporativos de cobranza. Responsabilidades principales Gestionar una cartera de clientes de baja complejidad. Mantener actualizada la información de cuentas de clientes corporativos. Ejecutar actividades de cobranza siguiendo las estrategias establecidas. Realizar conciliaciones de estados de cuenta. Analizar créditos, débitos y efectivo no aplicado. Dar seguimiento a facturas vencidas. Ingresar o asegurar el ingreso correcto de facturas en portales de clientes. Brindar atención y seguimiento a consultas de clientes internos y externos. Escalar disputas o reclamos para su pronta resolución. Administrar la bandeja de correo con sentido de urgencia y organización. Identificar oportunidades de mejora en los procesos. Cumplir con los estándares de ética e integridad de la compañía. Requisitos Bachillerato en Educación Media. Plus Técnico Medio 6 meses a un 1 año de experiencia en call center o posiciones relacionadas al puesto. Deseable experiencia en Shared Service Centers. Inglés nivel B2. Obligatorio Conocimiento de Microsoft Office Word, Excel, PowerPoint y Outlook. Competencias Orientación al cliente. Mejora continua. Trabajo en equipo. Desarrollo personal. Solución de problemas y toma de decisiones. Confiabilidad y atención al detalle. Habilidades interpersonales y comunicación efectiva. Detalles del empleo Ubicación Lagunilla, Heredia Horario Lunes a viernes de 7am a 4pm. Con disponibilidad para laborar horas extras según necesidad del cliente Contrato 9 meses con posibilidad de internalización por parte del cliente Modalidad Híbrida luego del periodo de capacitación. 3 WFH 2 Site Bolsa de trabajo Costa Rica ofrecemos puesto de Collections Representative para el sector de CallCenter Telemercadeo en la empresa Manpower Costa Rica de Heredia. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.
- ...del cliente Modalidad Híbrida, luego del periodo de capacitación. 3 WFH 2 Site Bolsa de trabajo Costa Rica ofrecemos puesto de Cash Applications Representative para el sector de CallCenter Telemercadeo en la empresa Manpower Costa Rica de Heredia. Salario acorde a tu...SugeridoAprendizTiempo completoContratoTrabajar en la oficinaLunes a viernes
- ...Performance bonuses Job Summary Join our team and work for top global companies! We are looking for a dedicated Customer Service Representative to join our team located in our Heredia site. Provide high-quality and accurate resolutions to customers under stipulated...SugeridoInicio inmediato
$1 200 - $1 300 pormes
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- ...proficiencies and qualifications ~3 + years of proven experience with channel operations, accounts payable, accounts receivable, or collections ~ Fully bilingual (English / Spanish) as a requirement B2 ~ Excel proficiency (Intermediate/Sophisticated) ~ Experience with...Contrato
- ...skills. Responsibilities You will conduct customer research to identify, review, and validate contact information. Support Collections-related projects through analysis, documentation, and progress tracking. You will help with Service Suspension and...PrácticaTrabajar en la oficinaDesde casaRemoto
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- ...integration and adherence to best practices. Drive end-to-end delivery, take full ownership of project outcomes, and confidently represent engineering teams in front of client leadership. Communicate technical concepts effectively to both technical and non-technical...
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- ...fluently about BPO services and why a company might need them, whether that is customer service outsourcing, technical support, collections, workforce management, or back-office operations. You understand enough about each to recognize a pain point during a conversation...Tiempo completoRemotoTurno de mañana
- ...within an inbound call/contact center environment. Provide high standards of customer quality service and facilitate the effective collection of accounts receivable. Main Responsibilities Ensure that customer inquiries from multiple channels are handled in a timely...Horario flexible
- ...dynamic team environment — this is your opportunity to grow your career. What You'll Do As a Bilingual Customer Service Representative , you will: Support customers via phone, chat, or email in French and English Provide information about products ,...Tiempo completoTrabajar en la oficina
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- ...for cross-functional awareness and relationship development. Requirements: ~1-2 years of proven experience in Retention, Collections, or outbound sales. ~ Excellent written and verbal communication skills. ~ Ability to address complaints and issues with effective...Tiempo completo
$40 000 por año
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